PRIVACY STATEMENT

1. Introduction

Petromin BAIC Saudi Arabia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or purchase our products and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other contact information you provide when registering, making a purchase, or contacting us
• Vehicle Information: Details about your vehicle, including make, model, year, VIN, and service history
• Payment Information: Credit card details and billing address when making purchases
• Technical Data: IP address, browser type, operating system, and access times
• Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your vehicle purchases and service appointments
• Communicate with you about products, services, and promotions
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send you marketing communications (with your consent)
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processing, shipping, customer service)
• Authorized Dealers: Our authorized BAIC dealers in Saudi Arabia to fulfill your requests
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of company assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for all data transmission
• Secure storage of personal data
• Access controls and authentication
• Regular security audits and assessments

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required by law. Specifically:

• Account information: As long as your account is active
• Transaction records: Minimum 10 years for warranty and legal purposes
• Marketing data: Until you unsubscribe or request deletion

7. Your Rights

Under Saudi Arabian data protection regulations, you have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your data to another party
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at info@petromin-baic.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may limit some features of our website.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy statements of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new statement on this page with a new "Last updated" date. We encourage you to review this Privacy Statement periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Statement, please contact us: